Privacy Policy

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

• Name, email address, phone number

• Delivery address (location)

• Payment information (processed securely through third-party gateways)

b. Usage Data

• App usage statistics

• Log files and device information

• Crash reports

c. Location Data

• If enabled, your location is used to provide nearby delivery services.

2. How We Use Your Information

We use your information to:

• Provide and manage your laundry orders

• Deliver your items to the correct address

• Process secure payments

• Improve the app experience

• Communicate with you about order status, offers, and updates

3. Data Sharing and Third Parties

We do not sell your personal information. However, we may share data with:

• Delivery personnel (to complete your order)

• Payment processors (e.g., Razorpay, Stripe, Google Pay)

• Analytics tools (e.g., Google Analytics for Firebase)

• Service providers for crash monitoring or performance enhancement

4. Data Security

We implement industry-standard security practices to protect your personal data. All sensitive data, like payment information, is handled via secure encrypted connections (SSL/TLS).

5. Your Rights and Choices

You can:

• Access or update your personal information via your account settings

• Delete your account by contacting us

• Opt-out of promotional communications

6. Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal data from children.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the app after changes indicates your acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: